Our ICT20115 Certificate II in Information, Digital Media and Technology is an entry level qualification that will teach you the fundamentals, in order to gain a position within the informationand communications technology (ICT) industry. You will learn all of the basic skills and knowledge required to succeed in an ICT role. This nationally recognised course is a great pathway into further IT studies.

Nationally Recognised


Delivery Mode
  • Classroom Based
  • Workplace
  • Distance Learning
  • Blended
Course Duration

12 months

Career Opportunities
  • Office Assistant
  • Records Assistant
  • Junior Office Support.
Funding, Eligibility and Course Fee

Victorian residents who undertake classroom-based or blended training may be eligible for Commonwealth and Victorian Government Funding (Skills First previously known as Victorian Training Guarantee). Use our easy Eligibility Checker to find out if you’re eligible for Victorian Government Funding. Funded places are limited in 2019, so be sure to make a timely application!

For more information, refer to the Course fee.

Check My Eligibility
Unit Code Unit Name
BSBWHS201 Contribute to health and safety of self and others
BSBSUS201 Participate in environmentally sustainable work practices
ICTICT201 Use computer operating systems and hardware
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT203 Operate application software packages
ICTICT204 Operate a digital media technology package
ICTICT205 Design basic organisational documents using computer packages
ICTICT210 Operate database applications
ICTWEB201 Use social media tools for collaboration and engagement
ICTWEB303 Produce digital images for the web
ICTSAS209 Connect and use a home based local wireless network
ICPDMT321 Capture a digital image
BSBCMM201 Communicate in the workplace
BSBCUS201 Deliver a service to Customers