This qualification reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work without direct supervision and may be required to supervise and/or coordinate a small team.

Nationally Recognised


Delivery Mode
  • Classroom Based
  • Distance Learning
  • Virtual/Blended
Course Duration

52 weeks including holidays

(46 weeks of study and 6 weeks of holidays)

Entry Requirement

There are no entry requirements for this course, however students are required to undertake the Language, Literacy and Numeracy assessment and Pre -Training Review. This will assist to determine candidate’s suitability and relevance for the course and identification of any support required.

Student requires White Card at the time of enrolment.

Course Pathways

You will be able to work in entry-level jobs in a range of contexts such as:

  • Community mental health organisations
  • AOD organisations
  • Residential rehabilitation services
  • Outreach services
  • Withdrawal services

Example job titles include:

  • Case worker
  • Community support worker
  • Detoxification worker
  • Drug and alcohol worker
  • Family support worker
  • Outreach worker
  • Support worker
Education Pathways

What could you study next?

  • CHC40413 Certificate IV in Youth Work
  • CHC52015 Diploma of Community Service
Funding, Eligibility and Course Fee

Victorian residents who undertake classroom-based or blended training may be eligible for Commonwealth and Victorian Government Funding(Skills First previously known as Victorian Training Guarantee). Use our easy Eligibility Checker to find out if you’re eligible for Victorian Government Funding. Funded places are limited, so be sure to make a timely application!

For more information, refer to the Course fee.

Check My Eligibility

This course has 17 units of competency:

  • 12 core units
  • 5 elective units
Unit Code Unit Name Core/Elective
HLTAID003 Provide first aid Core
CHCDIV001 Work with diverse people Core
CHCCOM002 Use communication to build relationships Core
CHCAOD001 Work in an alcohol and other drugs context Core
CHCAOD004 Assess needs of clients with alcohol and other drugs issues Core
CHCAOD006 Provide interventions for people with alcohol and other drugs issues Core
CHCAOD009 Develop and review individual alcohol and other drugs treatment plans Core
CHCCCS004 Assess co-existing needs Core
CHCCCS014 Provide brief interventions Core
CHCLEG001 Work legally and ethically Core
CHCMHS001 Work with people with mental health issues Core
CHCPRP001 Develop and maintain networks and collaborative partnerships core
CHCADV001 Facilitate the interests and rights of clients Elective
CHCAGE001 Facilitate the empowerment of older people Elective
CHCDIS007 Facilitate the empowerment of people with disability Elective
CHCDIS008 Facilitate community participation and social inclusion Elective
CHCPRT001 Identify and respond to children and young people at risk Elective