KAL Training offers the CHC52021 Diploma of Community Services which reflects the role of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of services catered to individuals, groups and communities. This comprehensive course is designed by professionals in accordance with industry needs and demands where you will learn and be equipped with the right strategies and skills to assist, advise, nurture and promote an individual’s well-being. Our highly-experienced faculty at KAL Training deliver quality training along with a holistic approach, provide you one-on-one training, guidance and industry relevant knowledge helping you to flourish in the ever-evolving community sector.
At this level, workers possess specialised skills in community services and work autonomously under broad directions from senior management. Community Workers are usually providing direct support including social, emotional, psychological and practical support to individuals or groups of individuals thereby making a genuine difference in their lives. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Gaining a nationally recognised qualification in Community Services and working in the industry is extremely rewarding and gives you the opportunity to support a diverse range of people in different life situations. On graduation, you will have the confidence knowing you’re job ready in this sector with an industry qualification you need to help people build a better life for themselves and ultimately succeed in your career.
Yes
78 weeks (including holidays)
Applicants must be 18 years old or over and are required to undertake a Pre Training Review that includes a Language, Literacy, Numeracy and Digital literacy assessment. This will determine whether the chosen training product suits their skills and learning needs. This course requires work placement hours and some Workplaces may require a current Police Check before undertaking placement.
On successful completion of this qualification learners will have satisfied all requirements and components and will have the knowledge and skills required to progress through to CHC62015 Advanced Diploma of Community Sector Management or -related courses.
For more information, refer to the Course fee.
Check My EligibilityThis course has 20 units of competency:
| Unit Code | Unit Name | Core/Elective |
|---|---|---|
| CHCCCS004 | Assess co-existing needs | Core |
| CHCCCS007 | Develop and implement service programs | Core |
| CHCCCS019 | Recognise and respond to crisis situations | Core |
| CHCCSM013 | Facilitate and review case management | Core |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Core |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
| CHCDIV001 | Work with diverse people | Core |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
| CHCLEG003 | Manage legal and ethical compliance | Core |
| CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
| CHCPRP003 | Reflect on and improve own professional practice | Core |
| HLTWHS003 | Maintain work health and safety | Core |
| CHCCSM012 | Coordinate complex case requirements | Elective |
| CHCCSM009 | Facilitate goal-directed planning | Elective |
| CHCCSM014 | Provide case management supervision | Elective |
| CHCCSM015 | Undertake case management in a child protection framework | Elective |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | Elective |
| CHCADV002 | Provide advocacy and representation services | Elective |
| CHCAOD009 | Develop and review individual alcohol and other drugs treatment plans | Elective |
| CHCDFV006 | Counsel clients affected by domestic and family violence | Elective |