The purpose of this Policy is to ensure compliance with relevant State and Federal Privacy legislation in managing personal information at KAL Training.
This policy focuses on KAL Training’s commitment in protecting the privacy of its students and staff, and outlines the various ways in which it ensures this protection. For the purpose of this policy personal information is described as follows:
Personal information is information or an opinion that identifies an individual or allows their identity to be readily identified from such information. It includes but is not limited to information such as a person’s name, address, financial information, marital status or billing details.
This policy covers the management of all personal information collected by KAL Training of:
Learners may be contacted and requested to participate in a National Centre for Vocational Education Research (NCVER) survey or a Department-endorsed project or audit or review.
The Education and Training Reform Act 2006 requires KAL Training to collect and disclose personal information for a number of purposes including the allocation to learners of a Unique Learner Identifier (USI).
In the course of its business, KAL Training may collect information from learners or potential learners, either electronically or in hard copy format, including information that personally identifies individual users. We may also record various communications that learners or potential learners have with us.
In collecting and managing personal information we will comply with the national privacy principles set out in the Privacy Act 1988.
Collection and use of personal information
KAL Training will only collect personal information by fair and lawful means which is necessary for the functions of KAL Training and is committed to ensuring the confidentiality and security of the information provided to us.
The personal information supplied by individuals to KAL Training will only be used to provide information about study opportunities, program administration, and academic information and to maintain proper academic records. If an individual chooses not to give KAL Training certain information, then we may be unable to enrol the individual in a program or supply them with appropriate information.
Disclosure of personal information
Personal information about learners studying with KAL Training may be shared with the Australian Government, designated authorities and Education department. KAL Training needs to share the information for AVETMISS reporting and NCVER survey. This information includes personal and contact details, program enrolment details and changes, and the circumstance of any suspected breach of a learner visa condition.
Any person or organisation to whom personal information is disclosed as described in this procedure will be required to not use or disclose the information for a purpose other than the purpose for which the information was supplied to them.
KAL Training will not disclose an individual’s personal information to another person or organisation unless:
Individuals have the right to access or obtain a copy of the personal information that the KAL Training holds about them. Requests to access or obtain a copy of personal information must be made in writing using Access to Records Request Form. There is no charge for an individual to access personal information that KAL Training holds about them; however, we may charge a fee to make a copy, if it required to be posted. Individuals will be advised of how they may access or obtain a copy of their personal information and any applicable fees within 10 days of receiving their written request.
If an individual considers their personal information to be incorrect, incomplete, out of date or misleading, they can request that the information be amended using Personal Detail Form or Learner Request
Form. Where a record is found to be inaccurate, a correction will be made. Where an individual request that a record be amended because it is inaccurate but the record is found to be accurate, the details of the request for amendment will be noted on the record.
Written requests for access to or to obtain a copy of personal information held by KAL Training should be done using Student General Request form. The written form can be scanned and email to Student Support Services at email@example.com, or post should be sent to: 1/16 Network Drive, Trugnina, 3029
Description of modifications
Date: March 2019 | Version: 2.0 | Logo change and other changes to the policy