The purpose of this Policy is to ensure compliance with relevant State and Federal Privacy legislation in managing personal information at KAL Training.

This policy focuses on KAL Training’s commitment in protecting the privacy of its students and staff, and outlines the various ways in which it ensures this protection. For the purpose of this policy personal information is described as follows:

Personal information is information or an opinion that identifies an individual or allows their identity to be readily identified from such information. It includes but is not limited to information such as a person’s name, address, financial information, marital status or billing details.


This policy covers the management of all personal information collected by KAL Training of:

  • staff of KAL Training
  • learners of KAL Training

KAL Training may, from time to time, review and update this Privacy Policy to take account of new laws and technology, changes to RTO operations and practices and to make sure it remains appropriate to the changing RTO environment. KAL Training is committed to the responsible handling of personal information and to protecting the right to privacy of those whose information it holds

Learners may be contacted and requested to participate in a National Centre for Vocational Education Research (NCVER) survey or a Department-endorsed project or audit or review.

The Education and Training Reform Act 2006 requires KAL Training to collect and disclose personal information for a number of purposes including the allocation to learners of a Unique Learner Identifier (USI).

In the course of its business, KAL Training may collect information from learners or potential learners, either electronically or in hard copy format, including information that personally identifies individual users. We may also record various communications that learners or potential learners have with us.

In collecting and managing personal information we will comply with the national privacy principles set out in the Privacy Act 1988.

KAL Training will:
  • Collect only that information necessary to fulfil its functions and its obligations under the Standards for Registered Training Organisations (RTOs) 2015 and other related legislation.
  • Advise individuals of the purposes of collection and their rights to access that information.
  • Use the information only for the purpose for which it was collected or related secondary purpose/s.
  • Disclose it only as required or permitted by law.
  • Endeavour to ensure that information is accurate, complete and up-to date.
  • Ensure the security of the information and its proper archiving or disposal.
  • Be transparent about the KAL Training's Privacy Policy, about what sorts of personal information KAL Training holds and what it does with such information.
  • Make arrangements to provide individuals to access their data and make appropriate corrections.
  • Collect and use sensitive information only in accordance with the law.

Collection and use of personal information

KAL Training will only collect personal information by fair and lawful means which is necessary for the functions of KAL Training and is committed to ensuring the confidentiality and security of the information provided to us.

The personal information supplied by individuals to KAL Training will only be used to provide information about study opportunities, program administration, and academic information and to maintain proper academic records. If an individual chooses not to give KAL Training certain information, then we may be unable to enrol the individual in a program or supply them with appropriate information.

Disclosure of personal information

Personal information about learners studying with KAL Training may be shared with the Australian Government, designated authorities and Department of Education, Skills and Employment. KAL Training needs to share the information for AVETMISS reporting and NCVER survey. This includes information like personal details, contact details and program enrolment details.

Any person or organisation to whom personal information is disclosed as described in this procedure will be required to not use or disclose the information for a purpose other than the purpose for which the information was supplied to them.

KAL Training will not disclose an individual’s personal information to another person or organisation unless:

  • The individual concerned has given written consent to the disclosure;
  • KAL Training believes on reasonable grounds that the disclosure is necessary to prevent or lessen a serious and imminent threat to the life or health of the individual concerned or of another person;
  • The disclosure is required or authorised by or under law.
Security of personal information
  • KAL Training will take all reasonable steps to ensure that any personal information collected is relevant to the purpose for which it was collected, is up to date and complete.
  • KAL Training will store securely all records containing personal information and take all reasonable security measures to protect, personal information collected by us from unauthorised access, misuse or disclosure.
Right to access and correct records

Individuals have the right to access or obtain a copy of the personal information that the KAL Training holds about them. Requests to access or obtain a copy of personal information must be made in writing using Access to Records Request Form. There is no charge for an individual to access personal information that KAL Training holds about them; however, we may charge a fee to make a copy, if it required to be posted. Individuals will be advised of how they may access or obtain a copy of their personal information and any applicable fees within 10 days of receiving their written request.

If an individual considers their personal information to be incorrect, incomplete, out of date or misleading, they can request that the information be amended using Personal Detail Form or Learner Request Form. Where a record is found to be inaccurate, a correction will be made. Where an individual request that a record be amended because it is inaccurate but the record is found to be accurate, the details of the request for amendment will be noted on the record.

Written requests for access to or to obtain a copy of personal information held by KAL Training should be done using Student General Request form. The written form can be scanned and email to Student Support Services at info@kaltraining.com.au, or post should be sent to: 1/16 Network Drive, Trugnina, 3029

Revision history

Description of modifications

Date: March 2022 | Version: 3.0 | Logo change and other changes to the policy